Indian Fabric Has Become A High-Value, Low-Risk Proposition - Global Outsourcing Association of Lawyers

Indian Fabric Has Become A  High-Value, Low-Risk Proposition - Global Outsourcing Association of Lawyers 

Although the Indian Legal Process Outsourcing (LPO) industry is maturing, becoming globally recognized, there are some legal work in outsourcing and shared sensitive legal information and the potential risks involved in LPO providers lingering concerns. One of the most common problems are: 

Security and confidentiality 

Quality 

Morals 

Client / outside counsel relationships 

Response by the issues raised by the legal profession, and today, many Indian LPO providers have clear measures to ease anxiety and reduce risk. Here is a rounded, LPO vendors have developed some successful 

solutions: 

Authenticate 

Due to security and privacy issues, many of General Counsel (GCS) is reluctant to transfer data to LPO providers, especially those such as offshore in India. In order to solve the security and confidentiality concerns, many of LPO vendors have implemented processes and globally recognized certification, Six Sigma, ISO 27001, ISO 9001 and so on. In addition, some staff training LPO vendors directly for specific legal conventions, involving enterprises in the legal profession, leading some training efforts. 

Performance 

Corporate legal departments are worried about the remote execution of the work will not meet their organization's quality standards. However, LPO vendors have been able to successfully take advantage of the expertise and skills acquired in the long-term business process and information technology outsourcing market to create metrics that can be used in LPO world. These programs can help, like fabric and GC, providing quality legal work for monitoring and evaluation. Subsequently, the performance indicators are playing a role in the development of LPO has a specific quality standard of service level agreements. 

The legal profession and education collaboration 

Unauthorized practice of law is an American constituency considering LPO model one of the major concerns. However, LPO industry in many respects has been with the American Bar Association (ABA) with a view to clarifying the role of work in the legal LPO services and delineated in this illustration LPO provider's duties. In these efforts, ABA LPO providers engaged in the development of guidelines. LPO providers are working to educate the legal profession and outside counsel LPO model benefits. As a result, being developed to improve the LPO system better monitoring strategies. 

Mixed onshore / offshore model 

For a long time, the term "œoffshoringâ? Has a negative connotation, especially in the U.S. attorneys and corporate legal departments worried about losing their jobs in order to overcome these negative perceptions, many fabrics to provide onshore / offshore joint solutions to customers. Moreover, some Indian fabric has expanded their business is relatively low wages "œnear gazing up into heaven? Can make the workplace near a client's headquarters, but still in a competitive price. 

LPO industry continues to develop, but there is no reason to avoid the discussion today. Strategic use of LPO providers without sacrificing quality has been proven under the premise of reducing legal costs.